What document governs the handling of harassment complaints in the workplace?

The handling of harassment complaints in the workplace is governed by General Orders 431.04 and 431.5. These General Orders establish the procedures to be followed in addressing harassment, ensuring that there is a systematic and formal approach to deal with such complaints. They set forth expectations for behavior, outline the steps for reporting incidents, and detail the investigation processes, which are crucial for maintaining a safe and respectful work environment.

General Orders are typically designed to address specific operational standards and practices within an organization, which is why they are specifically suitable for addressing issues of harassment, providing clear protocols for both employees and management. The adoption of these General Orders helps to protect both the complainant and the accused, ensuring that all allegations are treated seriously and investigated properly.

In contrast, while other documents like the Administrative Directive and the City Charter may provide broader policies or guidelines, they do not directly govern the specific handling and investigation of harassment complaints within the workplace. Therefore, General Orders 431.04 and 431.5 serve as the primary reference for handling such complaints, ensuring compliance with established legal and organizational standards.