What is a primary objective of issuing documented counseling to an employee?

Documented counseling is a formal process aimed at addressing serious job performance issues that require clear communication and a structured approach. When an employee's performance does not meet established expectations or standards, documented counseling serves to outline specific concerns, provide evidence of these issues, and outline a plan for improvement. This process not only highlights the seriousness of the situation but also ensures that there is an official record of the discussions and steps taken to assist the employee in improving their performance.

This formal approach is crucial for both the employee and the organization; it demonstrates that the organization is taking proper steps to assist the employee while also establishing a clear framework that can be referenced in the future if issues persist. Furthermore, it helps protect the organization in cases where further action may be necessary, such as disciplinary measures or termination.