What is the first step an employee should take when a complaint is filed against them?

When a complaint is filed against an employee, the first step is to notify their supervisor immediately. This action is crucial as it ensures that the chain of command is followed and that management is aware of potential issues. Engaging with the supervisor allows for an evaluation of the situation, and typically, they may offer guidance on how to proceed or what internal processes need to be initiated.

While it might seem logical to consider potential options like contacting the Internal Affairs Division, the supervisor is typically the first point of contact in these situations as they can instruct on the next steps and help coordinate the response to the complaint. This approach fosters transparency within the department and promotes a culture of accountability, which is essential in law enforcement agencies.